Regarding allegations of sexual misconduct involving minors by a Sims community member who was part of Electronic Arts’ Game Changers community program, the company tweeted a public apology for not handling the situation properly.
Lyndsay Pearson, general manager for The Sims, said on Twitter that they apologize for the delay in taking the right actions and that they were also sickened and angry. She explained that allegations of inappropriate online conduct by a Sims Game Changer were brought to them in December and that actions taken at a time were clearly not sufficient.
"We sincerely apologize for the delay in taking actions here. We are disappointed in how events have unfolded, and we own our responsibility in that," Pearson stated.
This situation was brought up to the public thanks to YouTuber Pastel Sims, the community member. Pastel Sims criticized Sims team members for not taking immediate actions and explained just how serious this problem is.
Here is a full statement Pearson shared on Twitter: