The Australian Competition and Consumer Commission ruled that ZeniMax must offer refunds to Fallout 76 players that made complaints between launch and June 2019.
The ACCC announced in a statement that any Fallout 76 player that made complaints regarding the game is eligible for a refund from ZeniMax, Bethesda’s parent company.
ZeniMax has acknowledged the breach of consumer law and that "they were likely to have misled consumers about their consumer guarantee rights in relation to the online action game Fallout 76".
Due to this, any Australian player that contacted customer support for Fallout 76 asking for a refund between the launch date, November 24, 2018, and June 1, 2019 must receive a refund from ZeniMax.
“When a consumer buys a product it comes with automatic consumer guarantees, and retailers must ensure their refunds and returns policies do not misrepresent what the Australian Consumer Law provides,” ACCC Commissioner Sarah Court said.
Considering the state Fallout 76 launched in, it’s pretty obvious why people deserve refunds.